You can check your order status by checking your email, the one used during purchase, or log into your account (Not valid on guest accounts), for tracking information. Most items ship within 1 - 2 business days. If you placed a order more than 2 bu
Shipping Notification You will receive a email notification when your package(s) has shipped. Example: Signing Up for Additional Notifications Click on the View Tracking Details link in your email and you will be taken to our tracking page. On
All promo codes, gift cards, or store credit must be used at the time of order placement. Orders go straight to shipping and/or production. We can NOT adjust an order once it's been placed.
Arrival times vary. They are based upon the carrier and service of choice. Many factors can delay a shipment while in the carriers possession. We as well as manufacturers have no control over the final delivery dates. Upon receiving your tracking
The simple answer is no. We cannot make any changes to the shipping destination while in transit. When you go through the checkout process, you are asked for a shipping and billing address. The approval process verifies this information to reduce fr
If your package is marked as delivered and you cannot locate it, please check other areas at your delivery location. If you can still not find the package, contact your carrier. They can contact you directly and help you locate your package or file
Occasionally packages are returned to us as undeliverable. If the common carrier is unable to deliver the shipment, whether unclaimed, invalid, or unknown address or any other reason, we will, upon return of the shipment refund you minus original shi
If you receive an item that is damaged, please send a clear photo of the damage and order details to : [email protected]. Our system will assign to a customer service representative and send you a copy of your request. Please DO NOT throw t
Refusing a delivery might seem to be a quick fix, but in fact refused items ship back to origin, either our facility or the manufacturer. Packages go into a holding area until the issues are resolved and this process could take up to 30 days. It is
Wisconsin, USA Residents We collect State, Country, and City taxes as required by the State of Wisconsin for residences. Canadian Residents Duty fees and VAT are not prepaid and will be collected at delivery.
United States Guidelines Please note: These are dates provided by the carriers and are guaranteed by the carrier or Pawlicious & Company. They are provided only as a guide to help you plan your holiday shopping. UPS Holiday Shipping Deadlines in th