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<p>All promo codes, gift cards, or store credit must be used at the time of order placement.&#xA0;&#xA0; Orders go straight to shipping and/or production.&#xA0; We can NOT adjust an order once it&apos;s been placed.</p>

All promo codes, gift cards, or store credit must be used at the time of order placement.   Orders go straight to shipping and/or production.  We can NOT adjust an order once it's been placed.

I forgot to add my promo code. Can you adjust my order?

Common Order & Delivery Questions

Where do you ship?

When will my order ship?

What is your return policy?

How to apply discounts at checkout

What methods of payment do you accept?

Do you ship Internationally?

Questions before you order?

What is the status of my order?

How do I track my order?

How long will it take for my shipment to arrive?

My order is in transit. Can I change shipping address?

My package shows it has been delivered?

My order shows undeliverable?

My item is damaged. What do I do?

Can I refuse a delivery?

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Basic Return Policy

Refund Policy

What is the return and refund policy?

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Processing Refunds for Returns

Processing Refunds

Do you need a exchange?

How to I begin the return/exchange process?

Requesting a Return

Starting the Return or Exchange Process

I forgot to add my promo code. Can you adjust my order?Updated 3 years ago