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Starting the Return or Exchange Process

Do you need a exchange?

Wrong Size? We would like every pet to get the right fit, so we do offer exchanges in product sizes of clothing and apparel.  Size exchanges are completed during the return authorization process.    Please note:  Our inventory is always changing, the

How to I begin the return/exchange process?

Visit our automated Return Center Our process is automated and can be completed in a few minutes, in 6 easy steps.  Step 1 - Visit our Return Center.   You will need your Order Number and your Email address to begin the process.     Step 2 - W

Requesting a Return

Review our Return Policy There are a few items that are not returnable or exchangable.  These exceptions are on each product page and also listed in our Return Policy.  If you find an item or items that you do not see in the Return Center when you re