How to I begin the return/exchange process?Updated 2 years ago
Visit our automated Return Center
Our process is automated and can be completed in a few minutes, in 6 easy steps.
Step 1 - Visit our Return Center.
You will need your Order Number and your Email address to begin the process.
Step 2 - What do you want to return?
Step 3 - How can we resolve it?
Step 4 - Ship with the Carrier of your choice
Step 5 - Your Email Confirmation
A Return Authorization email will be emailed to you, with instructions within a few hours, during business hours .
Step 6 - Package & Ship your Return
Package all components/products that were included in original order, along with a copy of the RMA email sent to you, in a shipping box. Affix a shipping label from any shipper of your choice. Note: all return shipping and delivery charges are at the sole responsibility of the customer