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Customer Portal

Find the answers to common questions about Pawlicious & Company's products, order status, returns, Wishlist, Rewards and more

Pawlicious & Company Customer Portal

Where do you ship?

When will my order ship?

What is your return policy?

How to apply discounts at checkout

What methods of payment do you accept?

Do you ship Internationally?

Questions before you order?

What is the status of my order?

How do I track my order?

I forgot to add my promo code. Can you adjust my order?

How long will it take for my shipment to arrive?

My order is in transit. Can I change shipping address?

My package shows it has been delivered?

My order shows undeliverable?

My item is damaged. What do I do?

Can I refuse a delivery?

Sales Taxes & Duties

Holiday Shipping Information

Common Order & Delivery Questions

Account Features

Setup New Account

Access Login Screen

My Wishlist Features

Guest Checkout

Accessing My Account

VIP Newsletter Sign-Up

Opt Out

Newsletters

Can I change my password?

I forgot my password

Passwords

Basic Return Policy

Refund Policy

What is the return and refund policy?

Contact Information

Refunds for items out of stock

Processing Refunds for Returns

Processing Refunds

Do you need a exchange?

How to I begin the return/exchange process?

Requesting a Return

Starting the Return or Exchange Process

All articles

Categories

Questions before you order?

Common Order & Delivery Questions

Accessing My Account

Newsletters

Passwords

What is the return and refund policy?

Processing Refunds

Starting the Return or Exchange Process