Return Policy
The staff at Pawlicious & Company take pride in offering quality products and services. We value and appreciate each and every customer and want your experience to be a positive one on every order. If for any reason you are unhappy with

<h2 id="return-policy">Return Policy</h2>
<p>The staff at Pawlicious &amp; Company take pride in offering quality products and services. We value and appreciate each and every customer and want your experience to be a positive one on every order. If for any reason you are unhappy with your order, we will gladly accept item(s) back within 30 days of purchase.</p>
<p>All returns must be new, unwashed, unworn, and have the original tags. Note: Tags are not required to be attached, just return with the product. We will reattach when preparing the product for repackaging.</p>
<p><br>Return Exceptions</p>
<ul>
<li>Beds &amp; Bedding</li>
<li>Crates &amp; Strollers</li>
<li>Food &amp; Treats</li>
<li>Clearance Sales Items</li>
<li>Personalized Items</li>
</ul>
<p>When you begin to process your return, you will not see items from the above categories as an option.</p>
<p>The above does not refer to damaged or defective items.&#xA0; If you have received a damaged or defective item, please <a href="https://pawlicious-company.gorgias.help/en-US/contact-us-19087" target="_self">contact us</a>.</p>
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Basic Return Policy

Refund Policy

Refunds are made to the original form of payment from the original order.  Please note once a refund is issued, it can take 7-10 days to show up as a credit on your account.  The time delay is controlled by the processor of your credit

<h2 id="refund-policy">Refund Policy</h2>
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<p>Refunds are made to the original form of payment from the original order.&#xA0; Please note once a refund is issued, it can take 7-10 days to show up as a credit on your account.&#xA0; The time delay is controlled by the processor of your credit card, wallet pay, or buy now pay later plan.</p>
<p>No exceptions per contractual agreements with processors.</p>
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Refund Policy

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