Basic Return PolicyUpdated 3 years ago
Return Policy
The staff at Pawlicious & Company take pride in offering quality products and services. We value and appreciate each and every customer and want your experience to be a positive one on every order. If for any reason you are unhappy with your order, we will gladly accept item(s) back within 30 days of purchase.
All returns must be new, unwashed, unworn, and have the original tags. Note: Tags are not required to be attached, just return with the product. We will reattach when preparing the product for repackaging.
Return Exceptions
- Beds & Bedding
- Crates & Strollers
- Food & Treats
- Clearance Sales Items
- Personalized Items
When you begin to process your return, you will not see items from the above categories as an option.
The above does not refer to damaged or defective items. If you have received a damaged or defective item, please contact us.